In response to:

How do you get through to someone who is talented but consistently hard to work with?

Getting alignment can be hard. I like to use a "Hopes and Dreams" exercise to have an open conversation. This can be run with a single person or a whole team. Below are a few key questions for all parties to write down alone and then get together to compare and talk through. There are no right answers. Change the questions/format to fit your needs. The goal is to build empathy for each other.

Action Items